Q: Why can’t you ship spray cans and larger sizes outside the USA and USA Territories?
- A: We are unable to ship spray cans, lacquer thinner, wax and grease remover, and larger sizes of our products outside the United States and its territories due to the lack of carriers willing to handle these materials. These items are classified as hazardous materials and are subject to strict shipping regulations, which often prohibit their international transportation due to safety concerns.
- Alternative Solution: For customers outside these regions, we recommend purchasing 2oz. sizes or larger bottles of our products, which do not face the same shipping restrictions. To apply these paints in a spray format, you can use tools like the Preval Sprayer, available at most auto parts stores. This sprayer allows you to use liquid paint from bottles and apply it in a manner similar to a spray can.
Q: How long will it take to receive my order?
A: Most orders ship within three business days. Domestic shipments typically take between 2-10 days depending on location. International orders can take up to 45 days due to the additional scrutiny given to shipments of hazardous materials like automotive paint, although many are delivered within 10 days. Please be patient and check with your local postal system for more precise estimates.
Q: Can my order be expedited?
A: We do not offer expedited shipping. Orders are processed in the sequence they are received, and we strive to mix and ship your order as quickly as possible. All spray cans and larger sizes ship via UPS Ground service, while paint pens and touch-up bottles are shipped via USPS, either First Class or Parcel Post.
Q: Can you ship overnight or 2nd day air?
A: We cannot ship paint overnight or via 2nd day air. Automotive paint is considered hazardous and cannot be shipped via air due to safety regulations.
Q: How does your international shipping work?
A: All international shipments to countries outside the United States are sent via the United States Postal Service. Delivery can take up to two months in some countries. It is advisable to check with your local postal system for approximate shipping times for an estimate before ordering.